Welcome — First Things First
Welcome to Trezor.io/start, your friendly start page for Trezor users. This page helps new and returning users set up their Trezor device, secure the recovery seed, update firmware, and connect to supported wallet apps. The goal is to make the first steps clear and safe so you can manage crypto with confidence.
Download & Verify
Always download Trezor Suite or any official Trezor software from the verified download page. Verify checksums when provided and avoid downloading from third-party mirrors. This reduces the risk of tampered installers and ensures you install the authentic, official software.
- Go to the official download page on your device.
- Choose the correct installer for your operating system.
- Verify file signatures or checksums if available.
Initial Setup
When you first connect your Trezor device, follow the on-screen setup wizard. Choose to create a new wallet or restore an existing one. Write down the recovery seed exactly as presented on the device — this seed is the only backup of your funds.
Important: never store your recovery seed digitally. Use a secure offline method like a metal backup or offline paper stored in a safe place.
Security Checklist
- Set a strong device PIN and keep it private.
- Use a passphrase for additional security if desired.
- Store your recovery seed offline and in multiple secure physical locations.
- Confirm transaction details on the Trezor device screen before approving.
- Keep firmware and the Trezor Suite app updated from official sources.
Using Trezor with Wallets
Trezor works with Trezor Suite and many third-party wallets and services. For the simplest experience, use Trezor Suite to add accounts, view balances, and manage transactions. If you use third-party wallets, ensure they support hardware wallets and strictly follow the integration and security guidelines.
Troubleshooting Tips
If your device isn't detected: try a different USB cable, a different USB port, or restart the app. If a firmware update fails, follow the official recovery instructions and contact support via official channels. Avoid entering your seed or private keys to anyone offering remote help.
Help & Support
If you need assistance, consult the official support pages and knowledge base. Use community forums cautiously and always verify advice against official documentation. For account-specific or sensitive problems, prefer official support channels to reduce the risk of scams.
Summary — Ready, Set, Secure
Start by downloading official software, set up your Trezor device carefully, record your recovery seed offline, set a strong PIN, and keep everything updated. With those steps in place, you'll have a secure foundation to manage crypto with your hardware wallet.